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Maximize staff resources while achieving outcomes and building digital literacy – here’s how:

March 28, 2018


Maximize staff resources while achieving outcomes and building digital literacy – here’s how:


The ability to achieve outcomes while serving clients who are in the greatest need hinges on the efficient use of valuable staff resources. Offering virtual training solutions not only makes sense for maximizing staff capacity, but it also gives your clients options.  Many organizations recognize the benefits of virtual training, but are unsure where to begin.


Let's begin by exploring the three (3) eLearning formats to determine which best meets your program requirements.


1. Synchronous learning occurs online in real time and is instructor led, allowing your clients to log in from alternate locations, thereby eliminating the time and expense of travel. This is a virtual classroom that enables communication between instructor to learners and learner to learner.  Synchronous learning sessions help online learners feel connected - they can ask questions and/or develop a relationship with the instructor and/or other learners.


Webinars are a widely used example of synchronous learning. Webinar tools facilitate real-time communication and can bring interactivity to an online learning environment. Most webinar platforms support audio or video conferencing, telephone, webcam, chat, quiz and poll features that facilitate interactive learning.  There are many  webinar software products to choose from; they are easy to use and range in price, depending on the features you require.


Webinar platforms such as GOTO Webinar, Zoom and ClickMeeting allow you to record and save the webinar recording online and to your computer, enabling you to share the recording through your website, social media, etc.  Offering courses in a video format online is an example of asynchronous learning, allowing clients to learn where they want, and when they want.


2. Asynchronous learning is a flexible and self-paced learning format, occurring in a technological environment where the learner interacts directly with the content.  Affordable and user-friendly tools are available to help you convert your face-to-face training to interactive digital courses or video format.  Instructional design principles and "best practices" for adapting face-to-face training to eLearning will be discussed in our next  webinar, 3 Big Steps - Converting your Workshops to eLearning .


3. The blended or hybrid learning format combines online learning with face-to-face instruction.  This format enables learners to learn online and attend a physical classroom setting to further develop knowledge, to build relationships and to practice skills.


It is recommended that you analyze your clients' needs, your course content, your desired learning outcomes and your staff's capacity, to determine which learning format(s) are the best for your program.  Courses designed for Youth Job Link may be well suited for an asynchronous learning format while courses designed for Youth Job Connect likely require a blended format.   There is an abundance of information and tools available to help you develop training that is convenient, flexible and effective while freeing up staff to deliver other valuable services.





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